Nonprofit Group Reports Jump in Calls from Distressed Homeowners

http://www.995hope.org/

HPF administers the Homeowner’s HOPE Hotline (1-888-995-HOPE) to provide consumers with foreclosure prevention counseling. The nonprofit organization received 412,353 calls during the third quarter timeframe and 145,993 calls in September alone, a three percent increase from the previous month.

Foreclosure Counseling

Fannie Mae has announced a new partnership that the company says will accelerate response time and provide financial counseling to distressed Florida homeowners whose mortgages are owned by Fannie Mae and serviced by SunTrust.


Under the agreement, the Orlando agency of Consumer Credit Counseling Service of Central Florida and The Florida Gulf Coast (CCCS) will initiate a grassroots mail and telephone campaign focusing on eligible homeowners who are delinquent on their mortgage payments.
 
Homeowners will be encouraged to schedule an appointment to meet with English- and Spanish-speaking housing advisors. The counselors will explain the qualification requirements for loan modification programs or other assistance available to them and help to facilitate an expedited resolution.


CCCS will assist each qualifying mortgage holder with organizing the documentation necessary to complete a loan modification through the Making Home Affordable program, or other programs, and submit the information directly to the servicer.