The Government Accountability Office (GAO) has released a report urging the new Consumer Financial Protection Bureau to make mortgage servicing standards a priority.
http://www.gao.gov/new.items/d11433.pdf
FDIC, Federal Reserve, Office of the Comptroller of the Currency, and Office of Thrift Supervision, which culminated in enforcement actions against the nation’s 14 largest mortgages servicers and two third-party vendors, with monetary penalties still pending.
http://www.dsnews.com/articles/regulators-hand-down-enforcement-actions-to-servicers-and-their-vendors-2011-04-13