GSEs Instruct Servicers to Help Unemployed Through State Programs

http://www.dsnews.com/articles/gses-instruct-servicers-to-help-unemployed-through-state-programs-2010-10-29

Fannie Mae and Freddie Mac have both issued notices to servicers that they must work closely with state housing finance agencies to provide mortgage assistance to homeowners who’ve lost their jobs.

But they said:


Servicers have been instructed that they may not determine borrower eligibility or communicate qualification for a state HFA program to a borrower. Servicers can, however, refer potentially eligible borrowers to the HFA in accordance with relevant state requirements.

Conflicting?