Thursday, July 1, 2010

BigDeals.com = BigRipoff.Com is more like it!

Ok I admit it, I got taken to the tune of $97.50.   I was bidding on an IPad 3G 64GB.   

This is why it is a ripoff you bid the clock resets itself it never gets to zero!  None wins until people give up  so you could be at 30 seconds for days!    Then some items they will allow you to purchase at the so called retail price minus a  credit for your loyality bucks.   Now the do not let you use all of your loyalty  dollars on an item, only a percentage.

I looked at DSiw/ Mario game  they  say the retail is $ 198.49. They will allow $30 of the loalty bucks to be use so the  price is $168.49 plus shipping and handling.


YOU CAN BY THE DSii WITH A GAME FROM KMART FOR $149.00

Below is the response I recieved to my complaint about the clock, loyality bucks, and so called retail price:

Charley, Jul 02 08:08 am (PDT):


Hello,

We are sorry to hear you are finding your time with BigDeal.com to be frustrating. We have thousands of satisfied users and would love for you to be one, but we do realize our site is not for everyone. Everything is spelled out in our terms of service all users agree to upon registration. . Our goal is simply to add a bit of excitement to the shopping experience while providing access to great deals on popular products.

BigDeal.com is not like traditional auctions and our clock offers a small twist to keep things interesting. Please read more about our clock on our website http://support.bigdeal.com/entries/75639-how-does-the-auction-clock-work. Basically, the clock will keep resetting with each bid placed in the final seconds until the price reaches the retail Buy It Now price. With the exception of the iPad which does not offer a Buy It Now. It is rare when we have to pull the Buy It Now option on a product. We only do this when the supply is very limited (as it currently is on the iPads) since it is difficult to predict how many participants will proceed with a Buy It Now purchase when the auction does not turn out in their favor. Rather than drop a popular auction item altogether, we decided to proceed with the advice next to the bid button that Buy It Now is not available so users can make the best decision about participation based on their needs beforehand. If a user chooses to bid when there is no Buy It Now option, the do risk losing their used bids.

With regards to our Loyalty Bucks, they are a gift for purchasing bid packs, and it is an additional opportunity to save discounts on a variety of items.

Please let me know if I can assist you further.


Charley
BigDeal.com Customer Service